Designed with clarity in how you learn and access our courses

Last updated: August 2026

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Welcome to the APDE Business Academy.

These Terms and Conditions outline the rules, responsibilities, and legal agreement between you (“the learner”, “user”, or “customer”) and APDE (“we”, “us”, or “our”) when using our website www.apde.org.uk, purchasing our courses, or using any related services.

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By accessing our website or enrolling in any course, you agree to be bound by these Terms. Please read them carefully before making a purchase.

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1. About Us

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We operate as APDE Business Academy.

Our contact details are:

📧 Email: info@apde.org.uk
🌐 Website: www.apde.org.uk
📍 Location: Crawley, United Kingdom

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2. Services Provided

 

APDE Business Academy provides online professional development services, including:

• CPD (Continuous Professional Development) online courses delivered via a self-paced online platform.

• Downloadable educational resources (e.g. e-books, templates).

• Digital and hardcopy Certificates of Completion.

• Member account access for learners.

• Certificate validation through our website.

 

All courses and resources are designed for professional development purposes. 

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3. Payments, Pricing, Fees, and Refunds

 

All payments are processed securely through Wix Payments or Klarna (via redirection to Klarna secure payment page).

• All prices are listed in GBP (£) and do not include VAT, as the business is a sole proprietorship exempt from VAT.

• Invoices are issued automatically upon purchase.

• Course access is granted immediately upon successful payment.

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APDE Business Academy applies the following types of fees:

• Course Fee – a one-off payment providing access to an individual course for the specified duration.

• Membership Fee – a recurring subscription payment providing access to selected courses or content, depending on the membership plan.

• Certification Fee – some courses do not automatically include certification. Where applicable, a certificate can be requested at the end of the course and the following fees apply:
  - £9 – digital certificate
  - £29 – digital + printed certificate

• Postage:
  - UK delivery is free
  - international postage fees apply – please contact us to confirm the applicable fee

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Details of whether certification is included or optional will be clearly stated on the course page.

 

Refunds:
In accordance with the Consumer Rights Act 2015, digital content purchases are eligible for a refund within 14 days of purchase, provided that the course materials have not been accessed.
Once a course or downloadable material has been accessed or downloaded, the right to cancel is forfeited.

To request a refund, please contact info@apde.org.uk with your order details.

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4. Promotions and Discount Codes

 

From time to time, APDE Business Academy may offer promotional discounts, special offers, or limited-time codes for specific courses or products.

• Promotional offers are valid only during the period stated and may not be applied retrospectively to previous purchases.

• Discount codes must be entered at the time of purchase and cannot be redeemed after the transaction is completed.

• Promotions cannot be exchanged for cash or combined with other discounts unless expressly stated.

• APDE Business Academy reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.

• Use of any promotional code or offer constitutes acceptance of these Terms and Conditions.

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5. Course Access and Duration

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• Learners receive access to course materials from the date of enrolment. Access duration may vary depending on the course; some courses include lifetime access, while others (such as compliance courses) may be time-limited. The access period will be clearly stated on the course page.

• Learners receive immediate access to their course materials after payment confirmation.

• Files and resources (e.g. handbooks, templates) may be downloaded for personal use.

• Online lessons, slides, or audio materials are available for access within the platform only and may not be copied, recorded, or redistributed.

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6. Certificates of Completion

 

Upon successful completion of a course:

• Certification may not be automatically included in all courses. Where applicable, certificates are available upon request and certification fees apply (see section Payments, Pricing, Fees, and Refunds). It will be clearly stated on the course page whether certification is included or optional.

• Digital certificates are issued on the same day, and printed certificates are posted on the next working day. UK delivery is free; international postage fees apply.

• Each certificate includes the course title, learner name, and CPD hours.

• Every certificate carries a unique identification number.

• Certificates can be verified at any time through the APDE Certificate Validation System.

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7. Professional Certificate in Modern Leadership and Management Courses

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7.1 How these programme terms apply

 

These additional terms apply specifically to the Professional Certificate in Modern Leadership and Management Courses and should be read alongside the general APDE Business Academy Terms and Conditions.

If there is any conflict between this section and the general Terms and Conditions, this section will apply to this programme. Nothing in these terms limits your statutory consumer rights.

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7.2 Early-access

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Early-access means that learners can join the courses during development and publication period, but complete courses are not available at the point of launch.

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When you enrol, you will receive:

• immediate access to every lesson published at that time

• access to all remaining lessons as they are released

• access to the course's standard learning activities and knowledge checks

• future updates and improvements to the course

• access without a recurring subscription fee

• a digital professional certificate issued by APDE after meeting the completion requirements

 

The course fee is a single payment covering the complete course. You will not be charged again for scheduled lessons, continued access or standard programme updates.

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7.3 Lesson publication schedule

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Lessons are released every Tuesday at 5 p.m. UK time, according to the schedule available on a course listing page.

APDE will use reasonable care and effort to follow the published schedule. However, individual release dates and times may occasionally change because of quality-review requirements, illness, technical problems, platform interruptions or other circumstances outside our reasonable control.

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If a lesson is delayed, we will aim to:

• notify affected learners as soon as reasonably possible

• provide a revised publication date

• restore the planned schedule where practicable, including by releasing content earlier or publishing more than one lesson where appropriate

 

A short delay to an individual lesson does not cancel your enrolment or your access to lessons already available.

This flexibility does not remove APDE’s commitment to provide the complete 100-lesson programme. If we are unable to deliver a substantial part of the programme within a reasonable period, we will provide an appropriate remedy, which may include alternative access, replacement content or a proportionate refund where required by law.

 

7.4 Changes to the curriculum

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Leadership, management, technology and artificial intelligence continue to develop. We may therefore update lesson titles, examples, activities, resources, publication order or delivery format to maintain the programme’s accuracy, relevance and learning value.

We may also correct errors, replace outdated material and improve published lessons.

Any changes will preserve the overall scope, purpose and value of the programme. We will not use this provision to reduce the promised 100 lessons materially or remove core programme outcomes without providing an appropriate alternative.

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7.5 Joining after the course has started

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Enrolment may remain open after publication has begun.

Regardless of when you join, you will receive immediate access to every lesson published by your enrolment date. You will then receive all remaining lessons as they are released.

You are not required to complete each lesson during its publication week. Published lessons may be completed at your own pace, subject to continued compliance with these Terms and Conditions.

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7.6 Lifetime access

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Lifetime access means that your enrolment has no fixed expiry date and does not require renewal or further subscription payments. We will not remove your access simply because the publication period has ended, the programme price has changed or a newer learner has enrolled.

As no online platform or digital service can be guaranteed to operate indefinitely, lifetime access applies for the operational lifetime of the programme while APDE continues to provide it and remains reasonably able to do so.

If APDE intends to discontinue the programme or move it to another platform, we will aim to provide reasonable advance notice and, where practicable, offer continued access through an alternative platform or an opportunity to retain permitted learning materials.

Temporary maintenance, platform migration or technical interruptions do not constitute the end of lifetime access.

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7.7 Updates and improvements

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Course updates and improvements are included without additional charge for enrolled learners. We may replace or archive outdated versions of lessons when updated material becomes available.

Included updates relate to this programme. They do not automatically include separate courses, additional certificates, entirely new programmes, personal tutoring, live events or services that were not part of the programme when purchased.

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7.8 Early-access pricing

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Early access course is offered at an introductory early-access price while lessons are being progressively published.

APDE may increase the price for new enrolments as more lessons become available or may end the early-access offer before the complete course has been published.

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Any price change will apply only to future purchases. Once you have enrolled successfully:

• the price you paid is secured

• no additional payment will be required for the remaining lessons

• you will not be charged because the programme price later increases

• you will continue to receive standard updates and access under these terms

The total price payable will be displayed before you complete your purchase. Promotional prices and later discounts cannot be applied retrospectively.

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7.9 Completion and certification

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The Professional Certificate in Modern Leadership and Management can be issued only after:

• all 15 lessons have been published

• you have completed the required course content

• you have completed any mandatory activities or knowledge checks

• any other completion requirements clearly displayed within the course have been met

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Completion requirements will be explained within the learning platform and will not be changed retrospectively to a learner’s material disadvantage.

One standard digital certificate is included in the course fee. Charges may apply for printed copies, international postage or replacement certificates where these are requested. 

Certificates are issued in the learner’s registered name. Learners are responsible for ensuring that their personal information is accurate.

Any CPD hours or points stated for the programme represent the learning time assigned or estimated by APDE. Employers, professional bodies and other organisations remain responsible for deciding whether and how they recognise the programme.

Completion does not guarantee employment, promotion, increased earnings, professional membership or acceptance by a particular employer or organisation.

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7.10 Educational purpose

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The course is provided for professional development and general educational purposes.

Its scenarios, suggested responses and learning materials are designed to develop judgement and encourage reflection. They are not a substitute for legal, employment, financial, medical, regulatory or other specialist advice.

Learners remain responsible for considering their organisation’s policies, applicable laws and the circumstances of each workplace situation before acting on programme content.

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7.11 Platform access and technical requirements

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You are responsible for having a suitable device, supported browser and reliable internet connection.

We aim to make published lessons available continuously, but uninterrupted access cannot be guaranteed. Access may occasionally be affected by planned maintenance, security work, technical faults or third-party platform interruptions.

We will take reasonable steps to restore access promptly. A temporary interruption does not reduce your entitlement to the complete programme.

Release emails and other notifications are provided as a convenience. Learners should also check their account and the programme page for the latest lesson availability and publication information.

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7.12 Learner accounts and programme materials

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Programme access is personal to the registered learner and may not be transferred or shared.

The intellectual property and learner-responsibility provisions in the general Terms and Conditions apply to all lessons, scenarios, suggested responses, downloads and other programme materials.

When completing activities, learners should not submit confidential business information or personal, sensitive or identifiable information about employees, colleagues, clients or other individuals. Workplace examples should be anonymised where necessary.

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7.13 Cancellation and refunds

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Your statutory cancellation and refund rights remain protected.

In accordance with the Consumer Rights Act 2015, digital content purchases are eligible for a refund within 14 days of purchase, provided that the course materials have not been accessed.
Once a course or downloadable material has been accessed or downloaded, the right to cancel is forfeited.

To request a refund, please contact info@apde.org.uk with your order details.

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7.14 Communications and programme changes

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Important programme notices may be sent to the email address registered to your account or displayed within the learning platform. You are responsible for keeping your contact information current.

We may update these programme-specific terms to reflect legal, regulatory, technical or operational changes. Updates will not retrospectively remove the access, content or other material benefits included with an existing learner’s purchase.

Where a change materially affects enrolled learners, we will provide reasonable notice.

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8. Learner Responsibilities

 

By enrolling in a course or creating an account, learners agree to:

• Use APDE Business Academy materials and platform for personal learning purposes only.

• Not share, copy, record, or redistribute any part of the course content.

• Keep login details secure and not share account access with others.

• Ensure that all information provided during enrolment is accurate and up to date.

• Not engage in any activity that may harm the platform, interfere with learning materials, or misuse intellectual property.

• Respect communication and behaviour standards expected of all APDE Business Academy learners.

 

Violation of these terms may result in suspension or termination of access without refund.

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9. Intellectual Property

 

All course content, including text, graphics, slides, videos, audio narration, templates, and other materials, are the intellectual property of APDE.

Learners are granted a non-transferable, non-exclusive licence to access and use materials for personal study purposes only.
Reproduction, resale, distribution, or use of APDE Business Academy content for commercial purposes without written permission is strictly prohibited.

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10. Learner Support and Communication

 

Learner support is available via email at info@apde.org.uk or through the live chat feature on our website.

Our team provides assistance with course access, technical matters, and general enquiries to ensure a smooth learning experience for all learners.

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11. Feedback and Complaints

 

We value feedback as part of our continuous improvement process.
If you wish to share feedback or raise a concern, please use our Feedback and Complaints Form available on our website, or contact info@apde.org.uk.

All complaints are handled confidentially and fairly.
We aim to respond to technical issues within 24 hours and to other complaints within five working days.

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12. Liability and Disclaimers

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• APDE Business academy is not liable for any indirect loss, damage, or data issues resulting from the use or inability to use our website or courses.

• We are not responsible for service interruptions caused by third-party providers (e.g. internet, payment gateways, or hosting platforms).

• While every effort is made to ensure accuracy, we make no guarantee that our content is error-free.

• CPD courses provided by APDE Business Academy are not regukated qualifications, but are developed to meet standards comparable to nationally recognised programmes.

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13. Termination of Access

 

We reserve the right to suspend or terminate any learner’s access without refund if:

• They breach these Terms and Conditions.

• They misuse course content or share access details.

• Fraudulent or abusive activity is detected.

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14. Data Protection

 

All personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy.
By using our website or enrolling in a course, you consent to the collection and use of your data as outlined in that policy.

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15. Changes to Terms

 

We may update these Terms from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be available on our website. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

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16. Governing Law

 

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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17. Contact Us

For any questions regarding these Terms or our services, please contact:
📧 info@apde.org.uk
🌐 www.apde.org.uk

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VERSION CONTROL

October 2025 – Document first issued.
January 2026 – Course access provisions updated.

March 2026 - Payments, Pricing, Fees, and Refunds section updated (Fees added); Course access and duration updated; Certificates of Completion updated.

August 2026 - Professional Certificate in Modern Leadership and Management terms and conditions added

August 2026 - Professional Certificate in Modern Leadership and Management terms and conditions updated due to the structure amendment