issued upon completion
FOUNDATION COURSE
Introduction to Communication
Learn the foundations of effective communication through key models, principles, and practical communication techniques.
£67
|
£27
60% OFF
Soft Skills Development Course: Introduction to Communication provides a comprehensive foundation for understanding how communication works in professional, workplace, and everyday contexts. The course explores communication as a process, examining how messages are created, transmitted, received, and interpreted, and why misunderstandings so often occur.
​
Learners are introduced to key communication models, methods, and components, including verbal and non-verbal communication, channels, context, perception, and interpretation. The course also examines common barriers to effective communication and explains how factors such as assumptions, emotions, and environment influence meaning and understanding.
By combining theory with practical examples and applied techniques, the course supports the development of clear, purposeful, and effective communication skills. Learners gain a structured understanding of communication principles that can be applied across a wide range of professional, interpersonal, and everyday situations where effective communication matters.
Course ID:
Course Type:
Duration:
Assessment:
Skills covered:
SSDC0001
Foundation Course, CPD Certified Course
14 learning hours, average completion time: 1 month
multiple-choice quiz at the end of the course
clear and effective communication, verbal and non-verbal awareness, active listening and interpretation, understanding communication models, reducing misunderstandings, adapting communication to context
Developed by industry experts
Grounded in research, psychology, and workplace practice.
Practical skills focus
Designed to build skills you can apply directly in the workplace.
Instant & Lifetime access
Instant and ongoing access to course materials after enrolment.
Certificate of Completion
Receive an official certificate recognising your achievement.
Delivered online, self-paced
Self-paced online learning that fits around professional life.
Certificate verifiable online
Every certificate includes a unique ID for instant verification.
Certification
Upon successful completion of the course, a Certificate of Completion will be issued by the Academy of Professional Development and Education (APDE).
​
➤ A digital certificate will be sent via email within 24 hours of completing the course.
​
➤ A hardcopy version of the certificate is available upon request. An additional charge of £20 applies, plus postage charge.​
​➤ Each certificate clearly states the number of CPD hours covered by the course.
​
➤ Every certificate is assigned a unique identification number.
​
➤ Certificates can be verified at any time through our Certificate Validation system.
SAMPLE CERTIFICATE
The CPD Model at APDE
Our courses follow a CPD (Continuous Professional Development) model designed to support lifelong learning and professional growth.
★ Structured learning:
Each course includes guided learning hours shown on the Certificate of Completion.​
★ Recognised development:
CPD hours help learners track progress and demonstrate ongoing professional improvement.
★ Expert design:
All courses are created by specialists experienced in regulated training design.
★ High quality standards:
Our CPD courses are built to meet standards similar to those of formal qualifications.
★ Practical focus:
Learners gain real skills, reflective insight, and confidence to apply learning in professional contexts.